Q. Can I send you my files by E-mail?
A. Yes, you can certainly send files as email attachments. Just address them to [email protected]
Please be sure to include all the information we need to process your order
Q. What kind of files can I send? A. From either AutoCAD programs, you can send DWF files. The advantage of creating DWF files is that it will incorporate your fonts, xrefs, line types, and pen weights, therefore eliminating the chance for errors in plotting.
For color or black & white copying, you can send Corel Draw (CDR), Adobe Photoshop (PSD), Illustrator (AI), Acrobat (PDF) and most common bitmap image formats including TIF, GIF, BMP and JPEG. Do you have some other kind of file? Please E-mail us and ask us, there’s a good chance we can still help you even if your particular format is not listed.
Q. Which credit cards do you accept? A.Visa, Mastercard, American Express and Discover/Novus cards are accepted, as well as debit cards which bear the Visa or Mastercard logo.
Q. Where are you located? A. 8400 E. Iliff Ave., Unit 12 Denver, CO 80231-3336
Q. What are your business hours? A. We are open Monday through Friday from 8:00am to 5:00pm. Evenings and weekends by appointment.
Q. What plotter driver should I use? A. The preferred plotter drivers are the AutoCAD VIC drivers for the ABC ReproGraphics 9800. These provide support for large page sizes, embedded raster images, line weights and colors. Our software is also compatible with most HPGL and HPGL/2 drivers, and several Calcomp models.
Please do NOT use any HP DeskJet or other desktop printer drivers, as these will not work.
Q. How do I set my pens? A. If you are making DWF files, you can set your pens in AutoCAD using the plotter configuration or pen configuration tools. This information is placed into your DWF when you “plot to DWF.” Our software automatically reads the pen widths and uses them.
Q. What is the ABC Plan Center System? A. ABC Plan Center is a digital plan room system for managing print-ready construction drawings. By partnering with ABC ReproGraphics, you can access, view and manage these drawings and place print orders online.
Q. What is the value of using the ABC Plan Center system? A. The ABC Plan Center system offers you 24×7 secure access to your print-ready drawings online. It allows you to centralize the most current drawing sets so that you and your project team can view and order prints online from anywhere, anytime.
Q. How do I migrate my existing files into my ABC Plan Center digital plan room? A. ABC can convert digital files or scan-to-file your entire archive for you. You can also publish your own files to your ABC Plan Center digital plan room via the Web using ABC Plan Center Publishing Tools, available free of charge from our Web site.
Q. How is the ABC Plan Center system different from other digital plan room solutions? A. The ABC Plan Center system is unique because your reprographic host maintains your digital files at their location, and you access your drawings via our Web site. Since Autodesk is the developer of the market-leading CAD (AutoCAD), collaboration (ProjectPoint), and printing (Apprentice & ABC ReproGraphics Repro Desk) solutions, ABC Plan Center users have the advantage of virtually seamless integration from the desktop to the print room.
Q. How much does it cost to use the ABC Plan Center system? A.
Q. Do I have to buy any hardware/software in order to use the ABC Plan Center system? A. No. All you need is Internet Explorer 5.0 or higher and you’re in business. You may also download software free of charge which automates the process of publishing files from your desktop to your ABC Plan Center digital plan room.
Q. Who has access, and who controls access to my ABC Plan Center digital plan room? A. Only you and ABC ReproGraphics have access to your ABC ReproGraphics digital plan room. You may send out email invitations and grant others access to specific subdirectories within your own plan room. You can also set user permissions to limit individual privileges within your plan room.
Q. How can I get started using the ABC Plan Center system? A. First, you will need to obtain a username and password by completing the site registration process. There is no charge to register. Then, just select an ABC ReproGraphics host from the list and complete the form to request a plan room. Your reprographic host will take it from there.